Shipping and Rates

The materials are shipped EXW shipping point by Solaris, and the Buyer shall bear all risk of loss or damage in transit after the goods are made available for collection by Solaris at its premises. Shipping cost including handling, packaging and transportation, will be at the buyer’s charge unless specified otherwise in a valid quotation. Optional shipping insurance can be purchase upon request by the client prior to shipping at a specific percentage rate of the material value as defined for each carrier: CanadaPost, 2.3% (for a maximum good value of 1000 CAD), DHL-Fedex 4.2% (these rates are based upon the carrier’s rates and may change at any time). The Buyer shall inspect the shipment upon reception and notify Solaris of any claims for shortages, defects or damages within 5 days of reception, after which delay, the material will be considered as irrevocably accepted by the Buyer. The shipping rate used for the different carriers and delivery time per region are published on Solaris’ website and and may change at any time. Solaris reserve the right to verify specific rates for specific destinations not listed explicitly, and adjust the shipping charges accordingly. Shipping on a customer’s carrier account is available for Canada Post, DHL or Fedex. Handling fees will apply according to the published rates. Any other shipping arrangements will be dealt on a case by case basis upon request. The buyer acknowledge that in case no carrier was designated on its order, the default carrier will be at Solaris’ discretion. Solaris will not ship to destinations where embargo, war, or other governmental restrictions exists. It is the Buyer responsibility to verify all the destination country importation rules and restrictions for the materials the Buyer is importing and make sure that the proper permits, forms or paperwork are in order and available for customs upon request.

Solaris Chem
598 Chaline Street
St-Lazare, Quebec, Canada
J7T 3E8

Please communicate directly with Solaris Chem at (514) 730-8653 or at the following email address: info@solarischem.com